Terms and Conditions of Service (TCS)

DCProBat

Last update: 02.06.2025

1. Purpose

These Terms and Conditions of Service (TCS) govern the services provided by DCProBat, a company specializing in building and civil engineering consulting, to its professional and private clients.

2. Company identity

DCProBat

Name: Dei Cont Nicola

Head office: Fritz-Marchand 11, 2615 Sonvilier

Email: contact@dcprobat.com

Phone: +4176/757.12.39

3. Services offered

DCProBat offers the following services in particular:

Technical consulting in building and civil engineering

Feasibility studies, diagnostics, technical audits

Site supervision, project management assistance

Report writing, technical expertise

Any order for services implies unreserved acceptance of these GTC.

4. Order and quote

All requests for services are subject to a free quote sent by email.

The order is considered final after the quote has been signed or validated in writing (by email).

DCProBat reserves the right to refuse an order in the event of previous non-payment or incompatibility of the project.

5. Rates and payment terms

Payment shall be made in accordance with the terms specified in the quote:

By bank transfer, PayPal, or other valid means of payment

Deposit required: minimum 50% upon order

Balance: upon delivery of the final report or at the end of the assignment

Late payment penalty: 20% of the amount due per month of delay

6. Completion deadlines

Deadlines are given for information purposes only. A delay cannot give rise to cancellation, unless agreed in writing.

DCProBat undertakes to inform the customer of any foreseeable delay.

7. Customer obligations

The client undertakes to:

Provide all information necessary for the completion of the assignment

Guarantee access to the site or data if necessary

Actively collaborate with DCProBat for the proper execution of the assignment

8. Liability

DCProBat is bound by an obligation of means, not of results.

It shall only be held liable in the event of proven fault in the performance of the assignment, up to the total amount paid by the client.

9. Cancellation and withdrawal

In the event of cancellation by the client before the start of the assignment:

If a deposit has been paid, it shall be retained by DCProBat

If the assignment has begun, the client shall pay for the services performed on a pro rata basis.

In accordance with the law, a consumer client has a 14-day right of withdrawal if they have entered into a distance contract, unless the service has begun with their prior consent.

10. Intellectual property

The reports, deliverables, and documents provided remain the property of DCProBat until full payment has been made.

The client may not distribute or reproduce them without written authorization.

11. Confidentiality

Each party undertakes to respect the confidentiality of the information exchanged during the assignment.

12. Disputes and applicable law

These GTC are subject to French law.

In the event of a dispute, the parties shall endeavor to resolve the dispute amicably.

Failing this, the courts within the jurisdiction of DCProBat's registered office shall have sole jurisdiction.