DCProBat Privacy Policy

Last updated: 02.06.2025

At DCProBat, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, share, and protect your personal information when you use our website www.dcprobat.com.

1. Data controller

The data controller is:

DCProBat

Fritz-Marchand 11, 2615 Sonvilier

Email: contact@dcprobat.com

Phone: +4176/757.12.39

2. Personal data collected

We only collect data that is strictly necessary, including:

Last name, first name

Email address

Phone number

Browsing information (IP address, browser type, pages visited, etc.)

Any other information that you voluntarily provide to us via our forms

3. Purposes of collection

Data is collected for the following purposes:

To respond to your requests via the contact form

To provide you with quotes or information about our services

To improve our website and your user experience

To comply with our legal obligations

4. Legal basis for processing

The processing of your data is based on:

Your consent (contact form, cookies, etc.)

The performance of a contract or pre-contractual measures

Compliance with our legal obligations

5. Retention period

We only retain your personal data for as long as necessary for the purposes pursued, unless otherwise required by law:

Contact details: up to 3 years after the last exchange

Data related to a service: up to 10 years (accounting obligations)

6. Data sharing

Your data is never sold. It may be transmitted to trusted subcontractors (hosting providers, web service providers) solely for the purpose of performing our services.

7. Security

We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, or disclosure.

8. Your rights

In accordance with the GDPR, you have the following rights:

Right of access, rectification, and erasure

Right to restriction of processing

Right to object

Right to data portability

Right to lodge a complaint with the CNIL

To exercise your rights, you can contact us at: contact@dcprobat.com

9. Cookies

The site may use cookies for operational, statistical, or user experience purposes. You can configure your browser to refuse or delete them.

10. Changes

DCProBat reserves the right to change this privacy policy at any time. Any changes will be posted on this page.